Privacy Policy
Last Updated: January 2026
VerTech Digital (SMC-Private) Limited (“VerTech Digital,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your data transparently, lawfully, and securely. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or interact with our website https://vertechdigital.com, our services, platforms, tools, and communications.
By accessing or using our website or services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Who We Are
Legal Name: VerTech Digital (SMC-Private) Limited
Registered Jurisdiction: Pakistan
Business Nature: AI-powered automation systems, revenue operations, CRM workflows, lead management, digital transformation services, and managed automation solutions for service-based businesses.
We operate globally while complying with applicable data protection standards.
2. Information We Collect
We collect information only when necessary to deliver services, improve performance, ensure security, and comply with legal obligations.
2.1 Information You Provide Directly
This includes information you voluntarily submit through:
· Contact forms
· Consultation or onboarding forms
· Email communications
· CRM integrations
· Proposal or service requests
Examples:
· Full name
· Email address
· Phone number
· Company name
· Business details
· Inquiry or message content
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
· IP address
· Browser type and version
· Device type and operating system
· Pages visited and time spent
· Referral source
· Interaction behavior (non-identifiable analytics)
This data is collected using cookies, pixels, and standard analytics technologies.
2.3 Client & Operational Data
When providing automation or managed services, we may process data on behalf of clients, including:
· Lead information
· CRM records
· Email or form-submitted data
· Workflow metadata
We act strictly as a data processor for such data. Ownership remains with the client.
3. How We Use Your Information
We use collected data for legitimate business purposes, including:
· Responding to inquiries and requests
· Delivering AI automation and operational services
· Creating and managing CRM workflows
· Improving website functionality and user experience
· Security monitoring and fraud prevention
· Compliance with legal, regulatory, or contractual obligations
· Internal analytics and service optimization
We do not sell, rent, or trade personal data.
4. Legal Basis for Processing (Global Compliance)
Depending on jurisdiction, we process data based on:
· User consent
· Contractual necessity
· Legitimate business interests
· Legal or regulatory obligations
Where required, explicit consent mechanisms are provided.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
· Analyze website traffic
· Improve site performance
· Understand user behavior
· Support marketing attribution (non-intrusive)
You can control or disable cookies via your browser settings. Disabling cookies may affect certain site functionalities.
6. Data Sharing & Disclosure
We may share data only with:
· Trusted service providers (hosting, analytics, CRM, email systems)
· Legal or regulatory authorities when required by law
· Internal teams strictly on a need-to-know basis
All third-party providers are contractually bound to data confidentiality and security obligations.
7. International Data Transfers
As we serve clients globally, your information may be processed or stored in jurisdictions outside your country. We ensure appropriate safeguards are in place, including contractual protections and industry-standard security controls.
8. Data Security
We implement technical, administrative, and organizational measures to protect your data, including:
· Secure servers and encrypted connections
· Access control and authentication
· Limited internal access policies
· Regular monitoring and risk mitigation
No system is 100% secure; however, we apply commercially reasonable safeguards aligned with industry standards.
9. Data Retention
We retain personal data only for as long as necessary to:
· Fulfill service obligations
· Meet legal and regulatory requirements
· Resolve disputes
· Enforce agreements
Data is securely deleted or anonymized when no longer required.
10. Your Rights
Depending on your location, you may have the right to:
· Access your personal data
· Request correction or updates
· Request deletion
· Object to processing
· Withdraw consent
· Request data portability
Requests can be submitted via the contact details below. Identity verification may be required.
11. Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for their privacy practices. We encourage you to review their respective privacy policies.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website or services constitutes acceptance of the updated policy.